China full aluminum furniture & honeycomb panel manufacturer for OEM/ODM, wholesale, and brands.

Why Ruixiang · FAQs

Frequently Asked Questions

Straight answers to the questions B2B buyers ask before placing an order — MOQ, lead times, payment, customization and quality. If your question isn’t here, ask us directly.

Ordering

MOQ & Orders

What is your minimum order quantity (MOQ)?

MOQ depends on the product line. Standard aluminum honeycomb panels can start from one pallet (about 80 panels), while custom furniture projects are quoted per project. Send your target items and quantities and we will confirm the exact MOQ for your order.

Do you support small trial orders?

Yes. We know first orders are often tests of quality and communication, so we keep trial-order thresholds practical and will recommend the most economical quantity for your test.

Can you match my own drawings or brand design?

Yes. We work in both OEM (your drawings) and ODM (we design from your brief) modes, with NDA protection and exclusive treatment of your custom SKUs.

Production & Delivery

How long does production take?

Typical lead times: about 7 days for standard panels, around 15 days for custom items, and roughly 30 days for whole-house furniture after drawings are confirmed. Exact timing is confirmed with your quotation.

Can you meet a fixed project deadline?

Yes. Share your target date early and we will build a production and shipping plan around it, with pre-assembly done in our factory to keep on-site time short.

How is the goods packed?

Flat-pack with labeled hardware and protective packing for export. Every custom order is trial-assembled before packing so parts arrive complete and correct.

Design, Color & Tooling

What can be customized?

Surface finishes (wood grain, solid matte colors, real wood veneer, PETG), board construction, sizes, hardware and private-label packaging. Honeycomb panels are available from 5mm to 50mm thick.

Do I have to pay for tooling?

If your design needs custom tooling, the tooling fee is refundable — it is returned against your bulk order quantities, so it is not an extra cost for committed buyers.

Can I get samples before ordering?

Yes. We ship finish swatches and material samples for your approval before bulk production starts, so color and quality are confirmed up front.

Terms & After-Sales

What are your payment terms?

We work with a 50% T/T deposit and the balance before shipment. We do not currently accept L/C payment.

What if there is a quality issue after delivery?

We honor a 7-day claim window after delivery. Report any quality problem within 7 days and we will resolve it — our pre-assembly and final QC keep these cases rare.

Is the furniture really zero-formaldehyde and waterproof?

Yes. Cabinets are built from aluminum boards and aluminum honeycomb panels — no resin-bonded wood — so there is no formaldehyde off-gassing, and PUR seamless edge banding makes them waterproof and termite-proof.

Ruixiang technicians trial-assembling a custom aluminum cabinet before export packing
Behind These Answers

A Working Factory, Open for Verification

Every answer above comes from our 9,000㎡ factory in Foshan, operating since 2014. Custom orders are trial-assembled in our workshop and pass final QC before export packing — ask for samples or visit the factory to check any of it yourself.

Tour the Factory

Ready to Start Your Custom Aluminum Project?

Speak with our specialists for OEM/ODM manufacturing, wholesale, or project contracting to scale your business.

  • Free CAD design & 3D rendering
  • 100% waterproof & zero-formaldehyde
  • Certified factory-direct pricing

Request a Quote

Share your project requirements and our team will respond within 24 hours.

Your project information is kept strictly confidential and will only be used for quotation and communication.

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